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Food Service Team Lead

2 months ago

Niagara Falls, Ontario, Canada Dhabba on the Falls Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Dhabba on the Falls. As a key member of our food service team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of food service staff.

Key Responsibilities:
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to less than 7 months
Work Setting:
  • Restaurant
  • Fine dining establishment
Tasks:
  • Establish methods to meet work schedules
  • Requisition food and kitchen supplies
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Hire food service staff
  • Ensure that food and service meet quality control standards
  • Prepare budget and cost estimates
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Prepare food order summaries for chef
  • Must have knowledge of the establishment's culinary genres
  • Supervise and check assembly of trays
  • Supervise and check delivery of food trolleys
  • Establish work schedules
Supervision:
  • 16-20 people
Specialization or Experience:
  • Green economy sector
Security and Safety:
  • Criminal record check
Work Conditions and Physical Capabilities:
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Standing for extended periods
  • Physically demanding
  • Attention to detail
Personal Suitability:
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Team player
Green Job:
  • Involves duties and responsibilities that lead to positive environmental outcomes
Support for Persons with Disabilities:
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for Newcomers and Refugees:
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for Youths:
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous People:
  • Participates in a government or community program or initiative that supports Indigenous people
Support for Mature Workers:
  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
Support for Visible Minorities:
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities