Technical Support Expert

1 week ago


Vancouver, British Columbia, Canada Innovation Networks Inc Full time

We are seeking a highly skilled Technical Support Expert to join our team at Innovation Networks Inc. This is an exciting opportunity for an enthusiastic and talented individual to work with our clients in support of their technology needs.

Key Responsibilities

In this role, you will be responsible for performing work in a high-pressure team environment, incident management, user management, asset management, troubleshooting and maintenance of IT hardware, and tracking time and submitting timesheets for work completed.

The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to adapt to a fast-paced environment.

You will be working closely with our team to provide user support, maintain system documentation, and troubleshoot complex technical issues.

  • Fluent in English, both spoken and written
  • If you are also fluent in French, spoken and written, we consider it a bonus

In addition, the successful candidate will have experience with MS Office applications and Office 365 implementation, deployment, and support, as well as knowledge of Microsoft cloud and on-premise environments.



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