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Technical Communication Expert

2 weeks ago

Vancouver, British Columbia, Canada SAP Full time
About the Role
This is an exciting opportunity for a Technical Communication Expert to join our global design team as an SAP iXp Intern. In this role, you will work closely with UX designers, agile development teams, product managers, and other stakeholders to create user-centered experiences for our customers. You will define terminology that's simple, consistent, and conforms to industry standards, and write clear, concise documentation to help users achieve their goals.

Responsibilities
Develop technical communication plans and strategies to support business objectives
Write and edit user documentation, including help guides, FAQs, and release notes
Collaborate with cross-functional teams to ensure that content aligns with business objectives and user needs
Conduct user research and analysis to inform content decisions and improve user experience