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Service Transition Manager
2 months ago
Vancity, a member-owned credit union, is seeking a skilled Service Transition Manager to join their team. As a key member of the IT department, you will play a crucial role in ensuring the smooth delivery of high-quality releases that meet the organization's needs.
Key Responsibilities:- Oversee the Test Environment Management process, including coordination and utilization of Test environments.
- Drive continuous improvement of automated release capabilities, using CI/CD pipelines to support Vancity's continuous delivery capabilities.
- Manage and Support Azure DevOps and strive for continuous improvements.
- Lead a team of Services Transition Analysts, Test Environment Support Engineers, and provide hands-on guidance as required.
- Coordinate with Platform owners, service design, and operations teams to ensure effective deployments.
- Liaise and coordinate with IT stakeholders to remove roadblocks in the SDLC process to ensure release schedules are maintained across multiple applications and portfolios, across different teams and projects.
- Bachelor's degree in information technology, Computer Science, or a related field.
- ~5+ years of experience in transition management, release management, or a related field.
- ~ Strong knowledge of CI/CD pipelines and Azure DevOps.
- ~ Knowledge of transition management software.
- Demonstrate confidence and provide highly specialized technical expertise and advice.
- Attractive benefit packages that can be customized and changed each year to meet their evolving needs.
- New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows — to a maximum of six weeks per year — as their length of service increases.
- In addition, full-time, permanent staff may be able to purchase extra days of vacation through our flexible benefits package.
- We offer care days for periods of short-term personal illness or emergency family illness, plus opportunities to take unpaid leave for a variety of reasons.
- Our health care & dental benefits offer three levels of health care and dental coverage for you to select from.
- We understand that retirement means different things to different people and at Vancity we will offer you a Defined pension plan that pays you a retirement income for life.
Vancity is an inclusive and equitable employer and actively seeks to advance racial equity, inclusion and belonging across the organization.
Vancity offers required accommodations in all stages of the recruitment process.
