Bar Operations Manager

3 weeks ago

Surrey, British Columbia, Canada Otter Co-op Full time

Job Title: Bar Manager

Job Summary:

We are seeking a highly skilled and experienced Bar Manager to join our team at the Highwayman Pub in South Surrey. As a Bar Manager, you will be responsible for the overall food and beverage service operations of the pub, ensuring that our customers receive exceptional service and that our standards of quality and presentation are consistently met.

Key Responsibilities:

  • Manage the day-to-day operations of the bar, including staff supervision, inventory management, and customer service.
  • Develop and implement strategies to increase sales and improve customer satisfaction.
  • Ensure that all staff members are trained and equipped to provide excellent customer service.
  • Maintain a clean and safe working environment, adhering to all health and safety regulations.
  • Monitor and control costs, including labor, inventory, and supplies.
  • Collaborate with the General Manager to develop and implement marketing strategies and promotions.
  • Perform other duties as assigned by the General Manager.

Requirements:

  • Minimum 2 years' experience as a bartender and/or Restaurant Assistant Manager.
  • Inter-Provincial trade qualification (Journeyman / Red Seal) and/or diploma/certificate from a recognized culinary school an asset.
  • Must have all valid certificates needed to operate a bar and Serving it Right.
  • Ability to accurately estimate labor and beverage costs is an asset.
  • Ability to define problems, to collect data, establish facts, and draw valid conclusions.
  • Ability to read and interpret documents such as financial and other reports and procedure manuals. Ability to write routine reports and correspondence.
  • Strong ability to communicate effectively and ensure compliance with standards, rules, and regulations.
  • Computer literate in systems related to the restaurant industry as well as Microsoft office (Excel, Word, Outlook, etc.).
  • Ability to inspire and engage a team with proven leadership techniques.
  • Ability to take direction, offer direction and to work in a team environment.
  • Must have superior organization, leadership, and communication skills.
  • Ability to delegate and supervise a variety of team members to consistently produce results.
  • Thorough knowledge of purchasing and maintaining a proper inventory.
  • Ability to negotiate with various vendors to attain the best costing is an asset.
  • Must be able to work weekends, evenings, and holidays when the Pub is busiest.
  • First Aid is an asset.
  • Must be able to deal with reasonable work-related stress resulting from the need to manage within legislative, budgetary and time constraints on a regular basis.
  • Must be able to deal with issues arising from guest complaints (internal and external) in a timely manner using problem solving and de-escalation techniques.

What We Offer:

  • Competitive Wages
  • Annual bonus program for all eligible team members
  • Comprehensive benefits package, including extended health, dental, vision, disability & life insurance
  • Employer matched pension plan
  • Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases
  • Co-op Membership with an annual dividend payment on qualified purchases
  • Education Assistance Program
  • Learning opportunities, to grow and develop and to foster a culture of teamwork and innovation

Why Work for Us:

At Otter Co-op, we are committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence. We embrace diversity and inclusion, and we're working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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