Restaurant Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced Restaurant Manager to join our team at Wendy's Restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.
Key Responsibilities:- Leadership: Lead and manage a team of more than 20 employees, providing guidance and support to ensure that they are meeting their job responsibilities.
- Operations: Oversee the day-to-day operations of the restaurant, including managing inventory, controlling costs, and ensuring that health and safety regulations are followed.
- Customer Service: Ensure that our customers receive exceptional service, responding to their complaints and concerns in a timely and professional manner.
- Marketing: Participate in marketing plans and implementation, helping to promote our restaurant and increase sales.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a restaurant management role.
- Skills: Excellent leadership and communication skills, ability to work in a fast-paced environment, and attention to detail.
Our restaurant is a fast-paced environment where you will be required to work under pressure, meet tight deadlines, and handle heavy loads. You will also be required to stand for extended periods and work a large workload.
Personal Suitability:- Accurate: You must be accurate and reliable in your work.
- Client Focus: You must be able to provide excellent customer service and respond to customer complaints in a timely and professional manner.
- Dependability: You must be dependable and able to work independently with minimal supervision.
- Efficient Interpersonal Skills: You must have excellent interpersonal skills and be able to work effectively with a team.
- Excellent Oral Communication: You must have excellent oral communication skills and be able to communicate effectively with customers and employees.
- Excellent Written Communication: You must have excellent written communication skills and be able to write clear and concise reports.
- Flexibility: You must be flexible and able to adapt to changing circumstances.
- Organized: You must be organized and able to prioritize tasks effectively.
- Reliability: You must be reliable and able to meet deadlines.
- Team Player: You must be a team player and able to work effectively with a team.
- Recognized Employer: We are a recognized employer and offer a welcoming work environment for persons with disabilities, newcomers, and refugees.
- Awareness Training: We provide awareness training to employees to create a welcoming work environment for persons with disabilities.
- Diversity and Cross-Cultural Training: We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees.
- Awareness Training: We provide awareness training to employees to create a welcoming work environment for youth.
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 35 hours per week
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