Customer Service Specialist
4 weeks ago
Job Overview
We are looking for energetic and creative Retail Shop Associates to join the Equinox team at its state-of-the-art location in Vancouver. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.
Key Responsibilities
The Shop Associate provides a total and unparalleled customer experience to all visitors Equinox and Shop visitors. They take direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures.
The Shop Associate also assists with the timely and accurate completion of operational tasks, including:
- Achievement of assigned monthly sales goals
- Ensuring an unparalleled customer experience for all visitors to The Shop and to Equinox
- Maintaining knowledge of all club and Shop services, programs, and products
- Understands and upholds all loss prevention and inventory management policies on a consistent basis
Requirements
To successfully perform in this role, the individual should meet the following minimum requirements:
- The ability to take direction
- Experience in a customer service business; preferably in retail
- Hardworking and diligent, possessing both honesty and personal integrity
- Excellent time management, organizational, problem-solving, and communication skills
Benefits
As a member of the Equinox Team, you will receive:
- Competitive Compensation
- Complimentary Club Membership
- Discounts on services, products, and much more
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
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