Restaurant Supervisor

4 weeks ago


Brampton, Ontario, Canada Tim Horton's Full time

Job Summary: We are seeking a skilled Food Service Supervisor to oversee the daily operations of our coffee shop or restaurant, ensuring that our high standards of quality control are met.

Main Responsibilities:

  • Develop and implement effective methods to meet work schedules and deadlines.
  • Supervise and coordinate the activities of staff who prepare and portion food to ensure a high level of quality and customer satisfaction.
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Estimate ingredient and supply requirements for meal preparation to minimize waste and optimize efficiency.
  • Monitor and address customer complaints or concerns in a professional and courteous manner.
  • Prepare and submit reports to management on a regular basis.

Work Environment: Our coffee shop or restaurant is a fast-paced environment with a focus on providing excellent customer service and maintaining high standards of quality control.

Team Management: This role will involve supervising a team of 5-10 staff members and working closely with management to achieve business objectives.

Requirements: The ideal candidate will possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment with tight deadlines.


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