Service Writer Position

2 days ago


Whitby, Canada Brandt Full time

Service Writer Job Description

We are seeking a skilled Service Writer to join our Whitby Brandt Peterbilt team. The ideal candidate will assist the service manager in maintaining accurate reports and records for the Service Department.

  • Respond to customer inquiries and direct them to the Service Department.
  • Open work orders as directed by the Service Manager/Shop Foreman and maintain control until they are closed and invoiced.
  • Keep the service library up-to-date with current information, including files, bulletins, and manuals.
  • Maintain Service Department filing and records.
  • Update customer profiles with information from work orders.
  • Manage accessories and supplies, and prepare replacement orders.
  • Prepare Service Technician efficiency reports as needed.
  • Process warranty and/or product improvement claims.

Requirements

  • Knowledge of office procedures.
  • General understanding of mechanical/technical terms.
  • Basic knowledge of accounting practices.

About Brandt

Brandt is a leading manufacturer and distributor with a strong presence in various industries, including agriculture, construction, and transportation. We offer a comprehensive benefits package, on-the-job education, and advancement opportunities.

Discover The Brandt Advantage


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