Guest Services Manager
2 weeks ago
Job Summary:
Pilot Company is seeking a highly skilled and motivated Guest Services Leader to join our team. As a key member of our store operations team, you will be responsible for supervising employees and ensuring the smooth operation of our store.
Key Responsibilities:
- Supervise and train employees to provide exceptional customer service and maintain a customer-focused culture.
- Assist managers with tasks related to store operations, including inventory management and facility maintenance.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with other team members to achieve sales and customer service goals.
- Monitor and maintain a safe and clean store environment.
Requirements:
- Previous experience in retail operations or a related field.
- Excellent customer service skills and the ability to lead by example.
- Strong communication and interpersonal skills.
- Ability to work a flexible schedule, including nights, days, weekends, and holidays.
- Background check required.
Benefits:
- Fuel discount.
- Weekly pay.
- RRSP (for full-time employees).
- Extended health care benefits (for full-time employees).
- AD&D insurance (for full-time employees).
- Life insurance (for full-time employees).
- Adoption assistance.
- Tuition reimbursement.
- Extensive training program.
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