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Optical Professional

2 months ago

Ottawa, Ontario, Canada EssilorLuxottica Full time

About the Role:

We are seeking a skilled Optical Professional to join our team at LensCrafters. As a key member of our optical team, you will play a critical role in delivering exceptional customer service and ensuring that our customers receive the best possible vision care.

Key Responsibilities:

  • Welcome and engage with customers, setting clear expectations and providing personalized service.
  • Custom fit glasses and precisely place prescriptions in lenses, demonstrating expertise in optical acumen.
  • Assist team members with complex product needs and prescriptions, utilizing technology effectively and efficiently.
  • Proactively identify and resolve customer issues, ensuring satisfaction and exceeding expectations.
  • Maintain a clean and organized store environment, adhering to company policies and procedures.

Requirements:

  • High school graduate or equivalent.
  • State licensure and optical dispensing experience.
  • Strong customer service skills, including communication, listening, and teamwork.
  • Knowledge of current store merchandise and awareness of fashion trends.
  • Selling skills, including the ability to use and carry an iPad/tablet.
  • Familiarity with POS, computers, and calculators.

About EssilorLuxottica:

We are a leading eyewear industry leader, committed to delivering exceptional vision care and customer service. Our team is passionate about bringing people better sight, and we are seeking like-minded individuals to join us in this mission.