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Equipment Support Manager

1 month ago

Ottawa, Ontario, Canada Work in Ottawa Full time

At Work in Ottawa, we're seeking a highly skilled Equipment Support Manager to join our team. In this role, you'll be responsible for overseeing daily interactions with customers in relation to fleet support.

The ideal candidate will work closely with the Program Manager and RMC Manager to meet LTSS and customer quality expectations. Key responsibilities include:

  • Planning, organizing, directing, and running optimum day-to-day operations to exceed internal and external customer expectations.
  • Conducting structured audits regularly.
  • Increasing fleet availability while minimizing unnecessary costs and maintaining current quality standards.
  • Overseeing and coordinating configuration and obsolescence management tasks.
  • Acting as an interface between the operational business and the KNDS system engineering division.
  • Allocating resources effectively and fully utilizing assets to produce optimal results.
  • Implementing strategies in alignment with strategic initiatives and providing a clear sense of direction and focus with clear actions that drive results.
  • Recommending, implementing, and evaluating policies, procedures, and standards for all aspects of the work performed.
  • Reporting on key performance regularly.
  • Driving significant cost reductions across all aspects of the LTSS contract.

Work in Ottawa utilizes a secure, closed AI environment for the initial screening of resumes, ensuring your data remains safe while helping us efficiently identify top candidates. We encourage all applicants to apply, even if they don't meet every requirement, if they possess relevant skills, enthusiasm, and eagerness to grow. To enhance your visibility, consider including relevant keywords in your resume.