Strategic Service Designer
1 week ago
We are seeking a highly skilled Strategic Service Designer to join our team at Rubicon Path. As a key member of our team, you will be responsible for leading and coordinating service design projects that deliver user-centered solutions.
The ideal candidate will have more than 7 years of experience with solution functional design, including expertise in the Microsoft MS Dynamics 365 CRM or Salesforce CRM. Additionally, they will possess experience with FIGMA prototyping, user experience and user interface design, and GIS solutions.
This role requires strong analytical skills and systematic problem-solving abilities, as well as superior verbal and written communication skills. The successful candidate will also have excellent interpersonal relations and the ability to work effectively in teams.
As a Strategic Service Designer at Rubicon Path, you will have the opportunity to participate in large-scale project teams and work closely with other individual team members. You will also have the chance to develop and present new ideas and conceptualize new approaches and solutions.
Our company offers a hybrid work environment, requiring 3 days onsite and 2 days remote. In exchange, we offer a competitive salary range of $120,000 - $160,000 per year, depending on experience.
Job Responsibilities:
- Lead and coordinate service design projects to deliver user-centered solutions.
- Develop and recommend strategies to meet integrated service delivery objectives.
- Collaborate with multidisciplinary project teams to identify current state and propose opportunities for service improvement.
- Plan, lead, and coordinate the design, development, prototype testing, and implementation of new solutions for service delivery.
Requirements:
- More than 7 years of experience with solution functional design.
- Experience with the Microsoft MS Dynamics 365 CRM or Salesforce CRM.
- Expertise in FIGMA prototyping, user experience and user interface design, and GIS solutions.
- Strong analytical skills and systematic problem-solving abilities.
- Superior verbal and written communication skills.
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