Strategic Operations Advisor

3 weeks ago

Richmond, British Columbia, Canada FedEx Full time

Job Summary

The Strategic Operations Advisor will serve as a strategic partner and advisor to operational leadership teams at FedEx Supply Chain. This role provides strategic guidance and advice in areas of workplace investigations, payroll queries, employee relations, policy interpretation, and employment law.

Key Responsibilities

  • Provide consulting to management on HR policies and procedures.
  • Offer guidance to employees and managers for improved business performance and engagement.
  • Partner with HR Associates and employees to solve employee relations issues and concerns.
  • Investigate internal and external complaints, and employee relations issues up to management level.
  • Conduct exit interviews and provide trends and analysis reports to management.
  • Develop action plans to comply with local laws and create applicable reports.
  • Assist in the coordination of merit increase process, promotions, market adjustments, and other salary-related needs with senior leaders.
  • Drive strategic staffing needs/support within the business.
  • Engage with HR Associates and Hiring Managers to solve for difficult/unique recruitment challenges.
  • Actively identify gaps, propose, and implement changes necessary to cover risks.

Requirements

  • Bachelor's Degree in a related field preferred and 6 years of relevant experience.
  • In lieu of degree, high school diploma or GED and 8+ years of HR Generalist/Business Partner experience.
  • Proficient in Microsoft Office applications and prior experience in HRIS systems.
  • Excellent written and verbal communication skills and ability to handle employee relations issues and coaching at all levels.
  • Must be detail-oriented, possess a high degree of accuracy, and work well under pressure.
  • Strong written and verbal communication skills.
  • Previous experience with best practices in workplace investigations relating to misconduct.
  • Knowledge and experience with strategic advising on policies, processes, and employment law.
  • Customer service-driven.
  • Strong team player.

Working Conditions

The Strategic Operations Advisor will work in a general office environment that is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment with standard office equipment available.

Disclaimer

The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.

FedEx Supply Chain, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.

Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.

Pay Range: 69,018.00 (Min) - 97,564.00 (Mid) - 126,111.00 (Max) Yearly

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