Customer Service Representative

2 weeks ago


Nanaimo, British Columbia, Canada Platos Closet Full time

About Us

At Platos Closet, we're committed to providing an exceptional shopping experience for our customers. We're a dynamic team of retail professionals who share a passion for helping others find the perfect items at affordable prices.

Our Story

We're not just any thrift store - we're a community-driven destination where you can discover unique treasures and connect with like-minded individuals. Our goal is to make every visit a memorable one, filled with excitement and satisfaction.

The Role

We're currently seeking a highly motivated and charismatic Retail Sales Associate to join our team. As a key member of our sales floor, you'll be responsible for delivering outstanding customer service, ensuring a seamless shopping experience, and driving sales through your excellent product knowledge and interpersonal skills.

About You

To succeed in this role, you should possess a strong ability to multitask, work effectively in a fast-paced environment, and maintain a positive attitude even under pressure. You must also be comfortable standing for extended periods, lifting up to 25 pounds, and navigating a dynamic sales floor.

Your Responsibilities

- Greet customers warmly and engage them in conversation to understand their needs and preferences

- Provide expert advice on merchandise, highlighting its features, benefits, and value proposition

- Process sales transactions accurately and efficiently, handling cash, credit card payments, and returns

- Maintain a clean and organized sales floor, restocking shelves and ensuring visual merchandising standards are met

- Collaborate with colleagues to achieve sales targets, promote new products, and implement visually appealing displays

What We Offer

We offer a competitive salary of $18.50 per hour, plus opportunities for advancement and professional growth. Our comprehensive benefits package includes health care coverage, flexible scheduling, and a supportive work environment that values employee well-being.

Location

This role is based in a busy retail location, easily accessible by public transportation or car. With regular hours between 35-40 hours per week, you'll have plenty of time to balance work and personal responsibilities.



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