Customer Service Representative

2 months ago


Nanaimo, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

We are seeking a skilled Service Excellence Specialist to provide exceptional service to our customers at beBee Professionals. In this role, you will handle customer inquiries, provide product information, and resolve complaints in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries via various channels.
  • Offer information about our products and services.
  • Resolve customer complaints efficiently.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

If you are passionate about delivering exceptional customer service, we encourage you to apply for this role at beBee Professionals.



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