Food Service Operations Lead

4 weeks ago


Edmonton, Alberta, Canada TIM HORTONS Full time

As a key member of the TIM HORTONS team, the Food Service Supervisor plays a vital role in ensuring the smooth operation of our food service areas.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead a team of staff who prepare and portion food, ensuring high-quality service and efficient food preparation.
  • Inventory and Supplies Management: Estimate ingredient and supplies required for meal preparation, maintaining accurate records to optimize stock levels.
  • Quality Control and Safety: Ensure that food and service meet quality control standards, adhering to health and safety regulations.
  • Record Keeping and Reporting: Maintain comprehensive records of stock, repairs, sales, and wastage, preparing and submitting reports as needed.
  • Scheduling and Team Management: Establish work schedules, supervise, and check the assembly of trays and delivery of food trolleys to maintain efficient operations.
Work Environment and Requirements
  • Fast-Paced Environment: Work in a dynamic, fast-paced environment, where attention to detail and multitasking are essential.
  • Physical Demands: Perform physically demanding tasks, requiring flexibility, stamina, and adaptability.
  • Communication and Teamwork: Develop efficient interpersonal skills, working collaboratively with colleagues to achieve team goals.
Personal Qualities and Requirements
  • Client Focus: Prioritize excellent customer service, ensuring a positive experience for our guests.
  • Team Player: Demonstrate flexibility, a positive attitude, and a commitment to teamwork, contributing to a productive and supportive work environment.
  • Work Term and Hours: Commit to a permanent work term, working 32 hours per week as part of a dynamic team.


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