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Sustainability Manager

1 month ago


Toronto, Ontario, Canada UNIQLO Full time
Job Title: Sustainability Manager About UNIQLO: UNIQLO is a global Japanese retail holding company that designs, manufactures, and sells clothing under multiple brands. With over 2300 stores worldwide, UNIQLO is driven by its LifeWear concept for ultimate everyday clothes, offering unique products made from high-quality, highly functional materials, at affordable prices. Job Overview: The Sustainability Manager will report to the local Head of Sustainability and be responsible for managing North America-related sustainability initiatives, communications, reporting, administration, and volunteer opportunities. The Manager will also help strengthen relationships with key stakeholders, identify and build new ones, and enhance the impact and visibility of sustainability actions. Key Responsibilities: Ensure the global sustainability strategy and lead the retail and corporate sustainability initiatives. Manage the local sustainability team, providing clear direction and overseeing project initiation, execution, and coordination with other departments. Ensure the organization of and/or participation in weekly team meetings, bi-annual team meetings, and top management reporting and sharing. Align and project manage with the GHQ sustainability team, ensuring recruitment and training of new team members. Create strategic, seasonal plans, and manage the overall sustainability calendar and projects. Support global projects, drive change, and engage with external stakeholders, including NGOs, partners, and forums. Coordinate employee volunteering events, conduct research and analysis, and promote diversity and inclusion. Act as the primary liaison with store operations and staff, keeping all sustainability information up to date in stores. Monitor and report sustainability KPIs, including energy/CO2 reduction measures, HR, recycling, and share with stakeholders. Support sustainability being considered into key areas of our business, such as recruiting, training, new store openings, store operations, product development/sales, PR/marketing, and digital communications. Plan the strategy and new opportunities of ReUniqlo within the local market. Requirements: A minimum of 3-5 years working in corporate sustainability, ESG, environmental management, or related areas, preferably in the retail or consumer goods sector, ideally clothing/fashion. Experience in different aspects of sustainability, including People, Planet, Society, and Community engagement. Excellent understanding of best practices and trends in sustainability, especially in retail operations. Demonstrated experience leading sustainability projects within a commercial environment, with a technical and/or legal understanding of key sustainability issues. Strong business acumen, communication, interpersonal, influencing, and relationship-building skills – KPI-driven. Experience working with people from other cultures. A strong understanding of sustainability topics, with an ability to drive change. Ability to articulate complex topics in a clear way, as well as engage and discuss within all levels of the organization using relevant metrics – ROI, customer voices, and so on. UNIQLO Canada is an equal-opportunity employer.