Advanced Audiovisual Systems Engineer

2 weeks ago

London, Ontario, Canada Tbwa ChiatDay Inc Full time

We are seeking an experienced Advanced Audiovisual Systems Engineer to join our team in New York, NY.

Job Summary:

The successful candidate will be responsible for designing and implementing advanced audiovisual systems for our rapidly growing corporate A/V footprint. This includes physical locations in the US, Canada, Portugal, Switzerland, London, Singapore, Japan, and Hong Kong.

About the Role:

The Senior A/V Systems Design Engineer will report to the Global Head of A/V and is responsible for the high-level design, support, and productization of advanced audiovisual systems. This role involves working within the A/V Team and collaborating with stakeholders to understand business needs, creating detailed design documents, overseeing the design of A/V solutions and the software collaboration stack, and providing technical support to ensure optimal system performance and user satisfaction.

Key Responsibilities:
  • Develop comprehensive A/V system designs based on user requirements and by room types (Conference Rooms, Digital Signage Systems, Production Studios).
  • Work with the Head of A/V to create detailed schematics, layouts, and documentation to establish A/V Standards across the fleet.
  • Evaluate and recommend scalable A/V technologies and components.
Project Implementation:
  • Support A/V projects from conception to completion, ensuring A/V room design is implemented based on iCapital A/V standards.
  • Oversee the configuration of A/V systems, ensuring seamless integration and functionality.
  • Conduct system testing, commissioning, and quality assurance checks.
Technical Support and Troubleshooting:
  • Provide Tier 3 support for Zoom platform administration including Zoom meeting, phone, and room.
  • Provide Tier 3 Microsoft Office 365 administration including Teams, room, and equipment resources.
  • Provide Tier 3 technical support and troubleshooting for A/V systems.
  • Diagnose and resolve complex technical issues, coordinating with manufacturers and vendors as needed.
  • Create and maintain comprehensive documentation for all A/V systems and configurations.
Engagement and Training:
  • Provide leadership for the A/V Engineering team, ensuring alignment with A/V organizational goals.
  • Collaborate with A/V, IT, and Workplace Services teams to understand end user needs and propose suitable A/V solutions.
  • Conduct end user demonstrations and presentations to showcase A/V system capabilities.
  • Train internal staff in the operation and maintenance of A/V systems.
Continuous Improvement and Innovation:
  • Stay current with industry trends, emerging technologies, and best practices in A/V.
  • Recommend and implement improvements to enhance system performance and user experience.
  • Contribute to the development of A/V standards and protocols within the organization.
Requirements:
  • 7+ years of experience in A/V systems design, installation, and support.
  • Experience with drafting A/V drawings in AutoCAD.
  • Experience with Bluebeam and/or Vector Works and Visio.
  • Strong knowledge of A/V collaboration software such as Zoom and Microsoft Teams.
  • Strong knowledge of A/V networking.
  • Proven experience in managing A/V design cycles from start to finish.
  • Strong knowledge of A/V systems and components, including displays, projectors, sound systems, digital signage, and control systems.
  • Fundamental understanding of A/V system schematics, layouts, and documentation.
  • Experience with A/V system installation and configuration.
  • Strong troubleshooting skills for diagnosing and resolving A/V system issues.
  • Strong communication and presentation skills.
  • Able to collaborate effectively with clients and internal teams.
  • Strong organizational and time management skills.
  • Relevant certifications such as AVIXA Certified Technology Specialist (CTS) or equivalent are required.
  • Advanced certifications such as AVIXA CTS-D (Design) or CTS-I (Installation) or equivalent are required.
  • Continuous learning mindset with the ability to stay current with industry trends and emerging technologies.
  • Proven ability to recommend and implement innovative solutions to enhance system performance and user experience.
Compensation:

The estimated salary for this role is $140,000-$170,000 per year. iCapital offers a competitive compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package, including an employer-matched retirement plan, generously subsidized healthcare, parental leave, and unlimited paid time off (PTO).

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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