Lead Audio Visual Systems Engineer
1 week ago
About iCapital
">- iCapital is a leading provider of financial technology solutions for the alternative investment industry.
- The company's platform enables investors to evaluate and recommend bespoke public and private market strategies for their high-net-worth clients.
Job Summary
">- We are seeking an experienced Lead Audio Visual Systems Engineer to join our team.
- This role will be responsible for designing, implementing, and maintaining advanced audio visual systems for our global offices.
- The successful candidate will have a strong background in A/V systems design, installation, and support, as well as excellent communication and project management skills.
Responsibilities
">- Systems Design and Planning:
- Develop comprehensive A/V system designs based on user requirements and by room types (Conference Rooms, Digital Signage Systems, Production Studios).
- Work with the Head of A/V to create detailed schematics, layouts, and documentation to establish A/V Standards across the fleet.
- Evaluate and recommend scalable A/V technologies and components.
- Project Implementation:
- Support A/V projects from conception to completion, ensuring A/V room design is implemented based on iCapital A/V standards.
- Oversee the configuration of A/V systems, ensuring seamless integration and functionality.
- Conduct system testing, commissioning, and quality assurance checks.
- Technical Support and Troubleshooting:
- Provide Tier 3 support for Zoom platform administration including Zoom meeting, phone, and room.
- Provide Tier 3 Microsoft Office 365 administration including Teams, room, and equipment resources.
- Provide Tier 3 technical support and troubleshooting for A/V systems.
- Diagnose and resolve complex technical issues, coordinating with manufacturers and vendors as needed.
- Create and maintain comprehensive documentation for all A/V systems and configurations.
- Engagement and Training:
- Provide leadership for the A/V Engineering team, ensuring alignment with A/V organizational goals.
- Collaborate with A/V, IT, and Workplace Services teams to understand end user needs and propose suitable A/V solutions.
- Conduct end user demonstrations and presentations to showcase A/V system capabilities.
- Train internal staff in the operation and maintenance of A/V systems.
- Continuous Improvement and Innovation:
- Stay current with industry trends, emerging technologies, and best practices in A/V.
- Recommend and implement improvements to enhance system performance and user experience.
- Contribute to the development of A/V standards and protocols within the organization.
Qualifications
">- 7+ years of experience in A/V systems design, installation, and support.
- Experience with drafting A/V drawings in AutoCAD.
- Experience with Bluebeam and/or Vector Works and Visio.
- Strong knowledge of A/V collaboration software such as Zoom and Microsoft Teams.
- Strong knowledge of A/V networking.
- Proven experience in managing A/V design cycles from start to finish.
- Strong knowledge of A/V systems and components, including displays, projectors, sound systems, digital signage, and control systems.
- Fundamental understanding of A/V system schematics, layouts, and documentation.
- Experience with A/V system installation and configuration.
- Strong troubleshooting skills for diagnosing and resolving A/V system issues.
- Strong communication and presentation skills.
- Able to collaborate effectively with clients and internal teams.
- Strong organizational and time management skills.
- Relevant certifications such as AVIXA Certified Technology Specialist (CTS) or equivalent are required.
- Advanced certifications such as AVIXA CTS-D (Design) or CTS-I (Installation) or equivalent are required.
- Continuous learning mindset with the ability to stay current with industry trends and emerging technologies.
- Proven ability to recommend and implement innovative solutions to enhance system performance and user experience.
What We Offer
">- Competitive salary range: $120,000 - $150,000 per year.
- Bonus eligibility.
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Opportunity to work with a dynamic team in a fast-paced environment.
- Professional development opportunities.
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