Lead Audio Visual Systems Engineer

1 week ago


London, Ontario, Canada Tbwa ChiatDay Inc Full time

About iCapital

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  • iCapital is a leading provider of financial technology solutions for the alternative investment industry.
  • The company's platform enables investors to evaluate and recommend bespoke public and private market strategies for their high-net-worth clients.

Job Summary

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  • We are seeking an experienced Lead Audio Visual Systems Engineer to join our team.
  • This role will be responsible for designing, implementing, and maintaining advanced audio visual systems for our global offices.
  • The successful candidate will have a strong background in A/V systems design, installation, and support, as well as excellent communication and project management skills.

Responsibilities

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  1. Systems Design and Planning:
    • Develop comprehensive A/V system designs based on user requirements and by room types (Conference Rooms, Digital Signage Systems, Production Studios).
    • Work with the Head of A/V to create detailed schematics, layouts, and documentation to establish A/V Standards across the fleet.
    • Evaluate and recommend scalable A/V technologies and components.
  2. Project Implementation:
    • Support A/V projects from conception to completion, ensuring A/V room design is implemented based on iCapital A/V standards.
    • Oversee the configuration of A/V systems, ensuring seamless integration and functionality.
    • Conduct system testing, commissioning, and quality assurance checks.
  3. Technical Support and Troubleshooting:
    • Provide Tier 3 support for Zoom platform administration including Zoom meeting, phone, and room.
    • Provide Tier 3 Microsoft Office 365 administration including Teams, room, and equipment resources.
    • Provide Tier 3 technical support and troubleshooting for A/V systems.
    • Diagnose and resolve complex technical issues, coordinating with manufacturers and vendors as needed.
    • Create and maintain comprehensive documentation for all A/V systems and configurations.
  4. Engagement and Training:
    • Provide leadership for the A/V Engineering team, ensuring alignment with A/V organizational goals.
    • Collaborate with A/V, IT, and Workplace Services teams to understand end user needs and propose suitable A/V solutions.
    • Conduct end user demonstrations and presentations to showcase A/V system capabilities.
    • Train internal staff in the operation and maintenance of A/V systems.
  5. Continuous Improvement and Innovation:
    • Stay current with industry trends, emerging technologies, and best practices in A/V.
    • Recommend and implement improvements to enhance system performance and user experience.
    • Contribute to the development of A/V standards and protocols within the organization.

Qualifications

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  • 7+ years of experience in A/V systems design, installation, and support.
  • Experience with drafting A/V drawings in AutoCAD.
  • Experience with Bluebeam and/or Vector Works and Visio.
  • Strong knowledge of A/V collaboration software such as Zoom and Microsoft Teams.
  • Strong knowledge of A/V networking.
  • Proven experience in managing A/V design cycles from start to finish.
  • Strong knowledge of A/V systems and components, including displays, projectors, sound systems, digital signage, and control systems.
  • Fundamental understanding of A/V system schematics, layouts, and documentation.
  • Experience with A/V system installation and configuration.
  • Strong troubleshooting skills for diagnosing and resolving A/V system issues.
  • Strong communication and presentation skills.
  • Able to collaborate effectively with clients and internal teams.
  • Strong organizational and time management skills.
  • Relevant certifications such as AVIXA Certified Technology Specialist (CTS) or equivalent are required.
  • Advanced certifications such as AVIXA CTS-D (Design) or CTS-I (Installation) or equivalent are required.
  • Continuous learning mindset with the ability to stay current with industry trends and emerging technologies.
  • Proven ability to recommend and implement innovative solutions to enhance system performance and user experience.

What We Offer

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  • Competitive salary range: $120,000 - $150,000 per year.
  • Bonus eligibility.
  • Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunity to work with a dynamic team in a fast-paced environment.
  • Professional development opportunities.


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