Senior Google Workspace Administrator

4 weeks ago

Toronto, Ontario, Canada AMEX Full time
About the Role

We are seeking a highly skilled Senior Google Workspace Administrator to join our team. As a key member of our IT department, you will be responsible for overseeing the planning, design, development, and implementation of Google Workspace solutions for our global workforce.

Key Responsibilities
  • Oversee email routing, delivery, and security, including spam filtering and phishing protection.
  • Manage Google Drive, Docs, Sheets, and other Google Workspace tools.
  • Monitor mail flow and troubleshoot any issues related to email delivery or routing.
  • Manage email retention policies and compliance rules.
  • Configure SPF, DKIM, and DMARC to ensure email authentication and protection against spoofing.
  • Collaborate with internal teams to define business requirements and address key challenges.
  • Monitor new product releases and seek ways to enhance continuous improvement initiatives.
  • Actively participate in resolving high-priority outages, troubleshooting efforts, and capacity/availability planning sessions.
  • Implement best practice policies and procedures for onboarding, scaling, security, backups, and disaster recovery for all services.
  • Create and maintain documentation for system configuration, mapping, processes, and service records.
  • Support the acquisition of new tools, from requirements gathering, selection, and testing to purchase and deployment with rollout planning and integration with existing tools.
  • Configure, integrate, test, deploy, and maintain SaaS tools for customer use, and train end-users to ensure effective use of those tools.
  • Assist with contract renewals, ensuring timely negotiations and alignment with business needs.
Requirements
  • A minimum of 10 years of demonstrated experience overseeing the planning, design, development, and implementation of software systems and applications.
  • 5+ years of experience managing Google Workspace for a global workforce of 10,000+ users.
  • 5+ years of experience working with Okta, engineering secure access and efficient workflows for 100+ SaaS tools.
  • Extensive experience administering Slack Enterprise or other corporate communications tools.
  • Experience with continuous engineering or other agile methods to keep pace with frequent changes and to reduce complexity.
  • A strong work ethic with a high aptitude for understanding and learning the administrative features of new SaaS tools.
  • Certifications in Google Workspace.
Why Join Us

At Wayfair, we offer a dynamic and supportive work environment that encourages a balance between personal and professional commitments. We are committed to providing our employees with the resources and opportunities they need to grow and succeed in their careers.

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