Hotel Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at Sobha Investments Ltd. As a key member of our hotel operations team, you will be responsible for ensuring the smooth day-to-day running of our hotel, providing exceptional customer service, and leading a team of hotel clerks.
Key Responsibilities:- Customer Service: Assist clients/guests with special needs, provide excellent oral communication, and ensure a welcoming work environment.
- Team Leadership: Co-ordinate, assign, and review work, hire and train staff in job duties, safety procedures, and company policies.
- Operations: Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
- Support for Newcomers and Refugees: Participate in government or community programs that support newcomers and refugees, assist with immediate settlement needs, and support social and labour market integration.
- Support for Youths: Participate in government or community programs that support youth employment, offer on-the-job training, and provide awareness training to employees.
- Support for Indigenous People: Participate in government or community programs that support Indigenous people, offer mentorship and coaching opportunities, and provide cultural competency training.
Requirements:
- 7 months to less than 1 year of experience in a similar role.
- Secondary (high) school graduation certificate.
- Excellent oral communication and interpersonal skills.
- Ability to work in a fast-paced environment and stand for extended periods.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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