Senior Project Director
14 hours ago
ROSS seeks a Senior Project Director to oversee high-stake and key implementations, team member orientation and mentoring, process and product improvements, and best practices tracking/reporting. This role involves direct project management on commercial and partner accounts, with a focus on large corporations.
The ideal candidate will have 10+ years of progressive project management experience, strong oral and presentation skills, and the ability to lead successful client meetings. A PMI certification is preferred, as well as an undergraduate degree in business or technology.
Responsibilities include:
- Performing management of QuikStart services on key accounts, focusing on custom commercial and partner implementations.
- Developing knowledge base templates with the Senior Knowledge Base Analyst to assist new implementations within additional domains/verticals.
- Coaching and mentoring project management team members on delivery, best practices, communications, strategic goals, client interactions, and efficiency improvements.
- Maintaining timelines and tactfully helping team members reach time goals for various PM duties.
**Estimated Salary:** $120,000 - $180,000 per year, depending on location and experience.
This role requires active contribution toward process and product improvements, including monitoring and reporting bugs and enhancements contributed by PM team members. The Senior Project Director will also participate in Product discussions regarding knowledge base development, maintenance, and reporting.
Additionally, this role involves regular check-ins with the Director of Client Services to discuss team member performance, client issues, project management best practices learnings, product issues and feature requests, and valuable insights learned through the QuikStart program.
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