Executive Director of Operations

6 hours ago


Burnaby, British Columbia, Canada Fitness World Full time

About the Role:

As a seasoned leader, you will champion a thriving club community and ensure an exceptional fitness experience for our members and personal training clients. You will build and maintain a high-performing team of fitness and sales/service enthusiasts, overseeing day-to-day operations and contributing to the Fitness World culture. Our core values include fun, passion, inclusivity, and teamwork. You will be personally invested in the club's success, making informed decisions that benefit our members and team.

Fundamental Responsibilities:

  • Drive financial results, member retention, and satisfaction
  • Implement company policies, procedures, and programs
  • Maintain a growth-oriented mindset and foster a positive work environment

Salary and Benefits:

We offer a competitive base salary, with top performers averaging over $100,000 in total compensation annually. Group benefits include dental, extended health, and travel coverage. Enjoy complimentary membership and discounted personal training for yourself and one other individual.

Growth Opportunities:

Fitness World is dedicated to expanding our brand and communities. As a General Manager, you will have immediate leadership opportunities and a clear career path, including potential roles as District Manager, Director, or Vice President. We prioritize our talent's development, offering direct exposure to senior leaders and resources for professional growth.

Key Qualifications:

  • Leadership and/or management experience in sales, retail, or hospitality
  • Prior experience in recruiting, onboarding, and developing new team members
  • Effective communication, interpersonal, and public speaking skills
  • An exceptional work ethic and motivated self-starter mentality

About Fitness World:

Fitness World Canada has been serving the health, fitness, and wellness community since 1959. Our mission is to provide best-in-class facilities and services, making a positive impact on all fitness enthusiasts. With a strong focus on community and customer satisfaction, we continue to innovate and grow.



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