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Food Service Supervisor

2 months ago

Bathurst, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Hire and manage food service staff, including scheduling and performance evaluations.
  • Quality Control and Assurance
    • Ensure that food and service meet quality control standards, including food safety and handling procedures.
    • Conduct regular quality control checks to ensure that food products meet our high standards.
  • Operations and Administration
    • Establish methods to meet work schedules and ensure that food service operations run smoothly.
    • Prepare and submit reports on food service operations, including sales, inventory, and customer feedback.
    • Manage inventory and supplies, including ordering and receiving.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service and high-quality food products.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and meet tight deadlines.
    • Knowledge of food safety and handling procedures.
    • Ability to train and develop staff.
Work Environment

As a Food Service Supervisor at Tim Hortons, you will work in a fast-paced environment with a focus on customer satisfaction and quality food products. You will be required to stand for extended periods, walk, and perform other physical tasks as needed.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.