Treatment Coordinator

2 weeks ago

Mississauga, Ontario, Canada dentalcorp Full time

About dentalcorp:

dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences.

We acquire leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network.

Leveraging our industry-leading technology, know-how and scale, we offer professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

To learn more, visit our website.

Schedule:

Tuesdays: 7:45am - 6:00pm

Wednesdays: 12:00pm - 8:00pm

Thursdays: 11:00am - 7:00pm

One Friday per month: 9:00am - 2:00pm

Two Saturdays per month: 10:00am - 3:00pm

Benefits of Working with Us:

  • Competitive compensation
  • Total rewards package that offers discounts on many services and activities, including an exclusive corporate gym membership program, reduced rates on home and auto insurance, and unlimited access to a variety of discounted entertainment, hotels, products, services, and more
  • Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
  • Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
  • Attend social and CE events to network with dental professionals in your community
  • Work-life balance and flexibility
  • Access to modernized technology to provide optimal oral care to patients

Responsibilities:

  • Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
  • Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
  • Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
  • Effectively manage the recall system and accurately maintain the patient database
  • Process referral letters and other patient correspondence upon receipt from the provider
  • Manage and file all patient records and charts
  • Demonstrate active listening and empathy to patients using effective communication skills

About You:

  • Clinical background considered an asset
  • Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at [insert contact information]. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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