Pharmacist - Customer Experience Specialist
2 months ago
We're seeking a talented Relief Pharmacist to join our team at Loblaw Companies Limited. As a key member of our Pharmacy team, you will play a vital role in delivering exceptional customer experiences and providing expert medication services.
Key Responsibilities:
• Prepare, dispense, and control medications accurately and timely to patients
• Ensure adequate inventory levels to meet patients' needs
• Counsel patients on new and additional medications in a friendly and professional manner
• Create awareness and educate customers through public relations and community-based marketing strategies
• Provide timely and positive resolution to patients' needs and doctors' requests/issues
• Review and control costs at all levels within Loblaw Pharmacy (dispensary)
• Provide ongoing training for new and existing Pharmacy colleagues (technicians, interns, students, IPGs)
Requirements:
• Bachelor of Science in Pharmacy and a Class A Pharmacists license
• Excellent customer relations skills and a strong sense of professionalism
• Strong leadership and performance management skills
• Proven ability to build the business using community-based marketing strategies
• Excellent communication and interpersonal skills
• Strong problem-solving skills, including experience formulating and executing action plans
• Strong personal computing skills, as well as knowledge of Healthwatch Pharmacy systems
About Us:
Loblaw Companies Limited is a leading Canadian retailer committed to helping Canadians live life well. We're passionate about delivering exceptional customer experiences and providing a superior shopping environment. If you're a motivated and customer-focused individual who is passionate about pharmacy services, we encourage you to apply for this exciting opportunity.
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