Restaurant Operations Supervisor
2 weeks ago
Job Summary
We are seeking an experienced Restaurant Operations Supervisor to join our team at Pizza Hut. This role is responsible for overseeing the day-to-day operations of a fast food outlet or concession, ensuring that high-quality food and excellent customer service are consistently delivered.
About You
As a Restaurant Operations Supervisor, you will be responsible for:
- Establishing work schedules and methods to ensure efficient service delivery
- Supervising food preparation and portioning to maintain quality and presentation standards
- Hiring and training new staff members to meet the needs of the restaurant
- Preparing budgets and cost estimates to ensure financial efficiency
- Addressing customer complaints in a professional and courteous manner
- Preparation of food order summaries for the chef to facilitate smooth kitchen operations
- Inspecting and supervising the assembly of trays to ensure accuracy and attention to detail
About the Role
This position offers a unique opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer experiences. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for providing outstanding customer service.
What We Offer
We offer a competitive salary package, including:
- A base salary of $45,000 per annum
- A performance-based bonus scheme
- Opportunities for career advancement and professional development
- A comprehensive benefits package, including health insurance and paid time off
- A fun and supportive work environment
Requirements
To be successful in this role, you will need:
- 2+ years of experience in a supervisory or management role within the food service industry
- Excellent leadership and communication skills
- A proven track record of delivering high-quality results and achieving sales targets
- The ability to work under pressure and adapt to changing circumstances
- A commitment to maintaining a clean and safe working environment
- A strong understanding of customer service principles and practices
- The ability to work flexible hours, including evenings and weekends
Preferred Qualifications
It would be advantageous if you have:
- Experience working in a fast-food or quick-service environment
- A qualification in hospitality or a related field
- Knowledge of inventory management and control procedures
- Ability to speak multiple languages (an asset)
How to Apply
If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer experiences, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.
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