Customer Service Representative Team Lead
3 weeks ago
Job Title: Customer Service Representative Supervisor
About the Role:
We are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Sunrise Automotive Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer service, leading a team of customer service representatives, and ensuring that our customers receive the highest level of service.
Key Responsibilities:
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Identify workers' training needs
- Prepare and submit reports
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
Requirements:
- 1 to 2 years of experience in a customer service role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and ability to multitask
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
How to Apply:
If you are a motivated and experienced customer service professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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