Customer Service Representative Team Lead

3 weeks ago


Regina, Saskatchewan, Canada Sunrise Automotive Ltd. Full time

Job Title: Customer Service Representative Supervisor

About the Role:

We are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Sunrise Automotive Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer service, leading a team of customer service representatives, and ensuring that our customers receive the highest level of service.

Key Responsibilities:

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Identify workers' training needs
  • Prepare and submit reports
  • Train staff/workers in job duties, safety procedures and company policies
  • Conduct performance reviews
  • Perform same duties as workers supervised
  • Co-ordinate, assign and review work

Requirements:

  • 1 to 2 years of experience in a customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and ability to multitask

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and experienced customer service professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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