Senior Benefits Requirements Consultant

4 days ago

Golden Horseshoe, Canada Greenshield Holdings Full time
About the Role

We are seeking a highly skilled and experienced Benefits Requirements Consultant to join our team at Greenshield Holdings. As a key member of our organization, you will play a critical role in ensuring the successful implementation of our benefits administration solutions.

Key Responsibilities
  • Work closely with external clients to gather, document, and validate system and business requirements to support successful outcomes during client onboarding.
  • Collaborate with internal clients to gather, document, and validate requirements for product changes and enhancements to inform product development and QA work.
  • Conduct interviews and surveys to collect data and analyze it to identify and understand client issues and needs.
  • Develop and maintain system test plans and ensure they are successfully executed.
  • Develop and maintain user manuals and other documentation to support client and business partners.
  • Train end users on the use of Benefits Administration systems.
  • Stay current with industry trends and new developments related to Benefits Administration.
Requirements
  • Minimum 5 years of experience in the benefit administration industry.
  • Highly organized and process-oriented.
  • Excellent communication and interpersonal skills.
  • Ability to bring structure to ambiguous situations and adjust approach as needed.
  • Ability to work collaboratively as part of a team and independently on complex implementations.
  • Proficient in Microsoft Office and project management methodologies.
What We Offer

We offer a dynamic and inclusive work environment that values diversity, equity, and inclusion. Our team is passionate about creating better health for all Canadians, and we are committed to supporting our employees in their personal and professional growth.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about benefits administration and are looking for a challenging and rewarding role, please submit your application.

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