Senior Manager Disaster Recovery

20 hours ago

Québec, Quebec, Canada EightSix Network Full time

About the Role

We are seeking a highly skilled and experienced Senior Manager Disaster Recovery to join our ITSM and Disaster Recovery Operations team at National Bank. As a leader in the field of IR operational resilience, you will be responsible for developing and maintaining Disaster Recovery procedures and tools to support compliance with OSFI's requirements.

Key Responsibilities

  • Ensure the development and on-going maintenance of Disaster Recovery procedures and tools to support compliance with OSFI's requirements
  • Gain an in-depth understanding of services proposed by your team and assess the impact on their evolution
  • Provide leadership in terms of continuous improvement for all of the team's processes as well as ensuring an overall improvement of DR execution by the Delivery Towers
  • Ensure evolution of processes and practices to keep pace with changes in technology, business and regulations
  • Develop and maintain business relationships with IT and BCM stakeholders to influence them to maximize and optimize disaster recovery capabilities and create new ones
  • Manage, coach and mobilize a dynamic team of professionals and act as a leader in the vision and strategy of transformation

About the Team

You will be part of a team of 4 colleagues, reporting to the Senior Director ITSM and DR Operations. Our team is passionate about disaster recovery and has a strong team spirit. We prioritize continuous learning and offer a variety of forms of professional development, including active watch to keep you informed of the latest trends and developments in the field of disaster recovery.

Requirements

  • Bachelor's degree related to the industry and five years of relevant experience or Master's degree related to the IT business sector and three years of relevant experience
  • Experience in personnel management in a continuous coaching mode
  • Experience in process improvement
  • Knowledge of Jira, desirable
  • Knowledge in Business Continuity and Disaster Recovery, desirable
  • Knowledge and experience in the field of cloud technology, desirable

What We Offer

In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. These include a health and wellness program, flexible group insurance, a generous pension plan, employee share ownership plan, employee and family assistance program, preferential banking services, opportunities to get involved in community initiatives, telemedicine service, and virtual sleep clinic.

About Us

We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

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