Customer Service Representative

5 days ago


Cranbrook, Canada Interior Health Authority Full time
Position Summary
Interior Health Authority is seeking a skilled Customer Service Representative to join their team in Cranbrook, BC.

This role involves operating the Switchboard, public address, and pager systems, as well as receiving and directing patients and visitors. The successful candidate will work rotating days, evenings, and nights, including 06:00 to 14:00, 08:00 to 15:00, 08:00 to 16:00, 14:00 to 22:00, 22:00 to 06:00, and 09:30 to 17:30 shifts.

This is a Casual opportunity, which means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week.

What We Offer
As a Customer Service Representative with Interior Health Authority, you can expect an estimated salary of $42,000 to $55,000 per year, depending on your experience and qualifications. You will also have access to excellent benefits and opportunities for career growth and development.

Responsibilities
This position involves:
  • Operating the Switchboard, public address, and pager systems;
  • Receiving and directing patients and visitors;
  • Admitting all patients during evening, night shifts, and weekends;
  • Receiving, recording, and accounting for various monies owing;
  • Performing various clerical duties.

Requirements
To be successful in this role, you will need:
  • A Grade 12 education and one year of recent related experience or an equivalent combination of education and experience;
  • Completion of a Typing Test with a speed of 45 wpm or greater, dated within the past 48 months, issued from a valid institution only.

Why Work with Us?
At Interior Health Authority, we value our employees and strive to create a positive and supportive work environment. We offer a range of benefits, including competitive salaries, comprehensive health and dental plans, and pension and savings plans.

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