Banking Career Specialist

3 days ago


SaintJérôme, Quebec, Canada National Bank Full time

Embark on a versatile and varied role as a Banking Advisor at National Bank, where you can live your ambitions and make a positive impact on clients and colleagues alike. With a focus on delivering exceptional client experiences, you'll adopt a friendly approach, listen actively, and provide personalized solutions for Personal Banking clients.

Your responsibilities will include greeting clients, answering questions, and helping them use our banking applications and ABMs. You'll also listen to clients' needs, resolve complex situations, and demonstrate the ability to build lasting business relationships. Ensuring client satisfaction and engagement is key to this role, as is referring clients to specialist colleagues when needed.

You'll be part of a team that values passionate people and bold ideas. Our collaborative work environment fosters a positive employee experience, with opportunities to share knowledge, learn from each other, and grow professionally. After gaining experience in your role, many career paths will be available to you, including advancement, promotion, or moving to another region or branch.

To succeed in this role, you'll need a college diploma (DEC) or equivalent, customer service experience, an inclusive attitude, and openness to diversity. Strong communication skills, empathy, and the ability to adapt to different situations are also essential.

In addition to competitive compensation, you'll be eligible for a range of benefits, including health and wellness programs, flexible group insurance, a generous pension plan, and employee Share Ownership Plan. We're committed to fostering a barrier-free workplace and encourage all candidates to apply.



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