Personal Financial Services Specialist

4 weeks ago


SaintJérôme, Quebec, Canada National Bank Full time
Job Overview
As a Banking Advisor at National Bank, you will play a crucial role in providing personalized financial services to clients. With a focus on building strong relationships and offering tailored solutions, you will be responsible for greeting clients, answering questions, and helping them navigate our banking applications and ATMs.

About the Role
This part-time position offers 29 hours of work per week, with a schedule that can accommodate your availability. You will work closely with a team of experts in investment, credit, mortgage financing, and more. Our dynamic work environment and cutting-edge collaboration tools foster a positive employee experience, where everyone's ideas are valued and encouraged.

Key Responsibilities
- Greet clients and answer their questions in a friendly and approachable manner
- Help clients use our banking applications and ATMs
- Listen actively to clients' needs and resolve complex situations
- Provide advice and offer transaction solutions for Personal Banking clients
- Demonstrate the ability to build lasting business relationships and ensure client satisfaction

Required Skills and Qualifications
- Hold a college diploma (DEC) or equivalent
- Customer service experience, inclusive attitude, and openness to diversity
- Positive attitude and empathy for clients
- Interest in technology and skilled in sharing knowledge
- Ability to adapt to different situations and languages: French

Benefits
- Competitive compensation package, including salary and benefits
- Opportunities for career growth and advancement within the bank
- Access to training programs and development resources
- A dynamic work environment that values teamwork and employee well-being
- Generous pension plan, employee share ownership plan, and other benefits

About Us
National Bank is a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. We are committed to making a positive impact on people's lives through our mission of partnership, agility, and empowerment. Our core values inspire us to create a barrier-free workplace accessible to all employees. We strive to make our recruitment process fully accessible and inclusive.

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