IT Business Analyst

4 weeks ago

Windsor, Ontario, Canada Green Shield Canada (GSC) Full time
About Green Shield Canada (GSC)

GSC is a not-for-profit social enterprise driven by its Purpose: to make it easier for people to live their healthiest lives. We are proud to have been selected by Waterstone Human Capital as one of Canada's Most Admired Corporate Cultures. Our approach to offering and managing health benefits is forward-thinking, from digital mental health therapies to predictive modelling of claims data insights and AI in our industry-leading Claim Watch fraud detection and prevention strategy.

Our Culture

We offer training and professional development to ensure employees excel and are well positioned for career advancement within GSC. We encourage our team to continue their education – and we help fund it. Generous time off (including vacation, holiday shut-down between Christmas and New Years, and having your birthday off) and full and flexible benefits on day one.

About the Role

The IT Business Analyst is the main contact between projects and business partners. They are a skilled analyst responsible for gathering requirements for complex technology initiatives and ensuring that all business requirements are satisfied throughout all phases of a project. This position will report to the Manager, IT Onboarding.

Key Responsibilities
  • Facilitate communication with business stakeholders to determine a clear understanding of business problems.
  • Analyze business problems and define conceptual and detailed requirements for resulting technology solutions utilizing various techniques.
  • Develop detail requirements, implementation plans, conversion plans and user acceptance testing plans.
  • Participate in developing project plans, test plans, training plans and deployment plans.
  • Responsible for execution of user acceptance testing, implementation, conversion and aspects of test and deployment plans.
  • Work closely with the technical team to determine integration and performance testing requirements.
  • Responsible for ensuring coverage of requirements and test scenarios.
  • Develop an awareness of industry business trends and best practices.
  • Perform data analysis using Oracle SQL and PL/SQL.
  • Works closely with developers and the technical support team to resolve production support issues.
Requirements
  • University Degree in Computer Science or equivalent.
  • Minimum of 3 years of Information Technology experience for custom systems and implementation on large, complex projects.
  • Experience with applying agile delivery methodologies.
  • Experience working with file encryption, transfer and automation tools.
  • Highly developed planning, organizing and negotiating skills.
  • Demonstrated understanding in requirements definition and management techniques including business process modeling, user stories, workflow analysis and data modeling.
  • Experience with relational databases. Data modeling and data mining experience desirable.
What We Offer

At GSC, we embrace diversity and inclusion in our workforce and workplace. We are committed to building inclusive teams and an equitable environment for people to be themselves. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. GSC has a COVID-19 mandatory vaccination policy that requires all employees to be fully vaccinated.

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