Base Manager

7 months ago


Smiths Falls, Canada Le Boat Full time

**Exciting Career Opportunity for an Experienced Manager**:
**Job Title**: Base Manager
**Location**: Smiths Falls, Ontario
**Start Date**: ASAP
**Contract**: Permanent
**Reports To**: Regional Manager

**Job Summary**:
We are seeking a hands-on Base Manager to oversee operations, manage cleaners, ensure boats are pristine, handle technical tasks, and manage financial paperwork.

**Key Responsibilities**:

- Oversee operational and commercial performance
- Ensure Health and Safety compliance
- Lead, motivate, and train the team
- Manage office administration and base operations
- Handle customer complaints and claims professionally
- Oversee supplier orders, invoices, and payments
- Manage stock records and adjustments
- Prepare payroll and staff planning
- Maintain high standards for boat turnarounds and customer training
- Provide technical assistance and support to customers
- Ensure fleet maintenance and reliability
- Report updates to the Regional Manager
- Secure all base assets and report incidents
- Liaise with local businesses and Parks Canada

**Qualifications**:

- Strong management skills and experience (ideally in siilar industry, Hotel Managemen or Retail)
- Excellent organizational and leadership abilities
- Strong interpersonal skills for building relationships
- Proficient in PC skills (MS Office, Teams, other booking systems)
- Ability to meet deadlines and targets
- Willingness to travel as needed to cover our bases (Smiths Falls, Ottawa, ocassionally Peterborough)
- Ontario Driver’s License
- Technical/maintenance skills are advantageous (Mechanical, Electrical or Hydraulic)
- Fully eligible to work in Canada

**Why Choose Le Boat?**:
Le Boat, part of Travelopia, is the world’s leading provider of inland waterway boating holidays. Currently operating 37 bases in 9 countries, with a fleet of 950 charter boats, we attract more than 120,000 customers from all over the world each season. A global business working in 45 sources markets around the world with 6 sales offices (UK, Canada, Germany, France, South Africa & Australia). We have been established for over 50 years and are passionate about providing outstanding quality and service.

**We Offer**:

- Competitive salary based on experience. Annual salary review and increase
- Comprehensive training and development opportunities. Career progression.
- Annual bonus based on Company’s target and individual performance.
- Healthcare, pension and other benefits.
- Le boat uniform.
- Referral program and bonuses from £250 up to £500 equal to local currency / referral
- **RELOCATION SUPPORT** (reimburse travel cost + accommodation on our boats for up to 3 months*)
- Access to Travelopia group benefits (holiday discounts)
- Exciting work environment with the No.1 provider of houseboat vacations in Europe and Canada.

**Who's on board? Align yourself with the market leader**:
We're the No.1 provider of houseboat vacations on the beautiful rivers, lakes and canals of Europe and Canada. We have the world’s largest fleet of luxury houseboats and the widest choice of fabulous boating destinations to choose from

LI-SV1

LI-ONSITE



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