Virtual Client Registration Assistant

1 week ago


St John's, Newfoundland and Labrador, Canada Fonemed Full time
Job Title: Virtual Client Registration Assistant

About the Role:

Fonemed is seeking a motivated and detail-oriented Virtual Client Registration Assistant to join our team. As a Virtual Client Registration Assistant, you will be the first point of contact for patients calling in with health-related concerns. Your primary responsibility will be to obtain key demographics and health-related information from patients and register this information accurately into our software programs for follow-up by our clinicians.

Key Responsibilities:

- Obtain key demographic and health-related information from patients and register this information accurately into our software programs
- Direct callers to our Registered Nurses, Nurse Practitioners, and/or other Clinicians in an appropriate manner
- Perform minor technical troubleshooting of patient portals
- Monitor biometric alerts from patients within our software system and call patients to determine if they need follow-up from one of our clinicians

Requirements:

- High School Diploma
- Previous experience in customer service and/or a call center environment preferred
- Excellent communication skills
- Ability to work in a fast-paced and busy environment
- Ability to handle upset patients and de-escalate upset patients

What We Offer:

- Competitive hourly rate
- Opportunities for advancement
- Supportive team environment
- Work from home

System Requirements:

- Private home office space
- Computer (Desktop or Laptop)
- Second Monitor
- Keyboard and Mouse
- USB Headset
- High-speed Internet

About Fonemed:

Fonemed is a dynamic and innovative Virtual Healthcare company committed to delivering exceptional services to our clients. We are a growing company who values our greatest resource - our people. We provide a collaborative company culture and a welcoming team.

  • St. John's, Newfoundland and Labrador, Canada beBee Professionals Full time

    Virtual Assistant for E-commerce ServicesWe are seeking a highly skilled Virtual Assistant to provide administrative and customer service support to our e-commerce business.Key Responsibilities:Provide customer service support, including responding to customer inquiries and resolving customer complaints.Manage customer accounts, process orders, and provide...


  • St. John's, Newfoundland and Labrador, Canada beBee Professionals Full time

    Virtual Assistant for E-commerce ServicesWe are seeking a highly skilled Virtual Assistant to provide administrative and customer service support to our e-commerce business.Key Responsibilities:Provide customer service support, including responding to customer inquiries and resolving customer complaints.Manage customer accounts, process orders, and provide...


  • St. John's, Newfoundland and Labrador, Canada beBee Professionals Full time

    About the Role:We are seeking a highly skilled Virtual Assistant for E-commerce Operations to join our team at beBee Professionals. The ideal candidate will have a minimum of two years of experience in a customer service role, preferably in an e-commerce environment. They should possess excellent communication and organizational skills, as well as a strong...


  • St. John's, Newfoundland and Labrador, Canada Shannex Incorporated Full time

    About the OpportunityWe are seeking a compassionate and dedicated Client Services Assistant to join our team at Parkland Saint John - Howe Hall. As a key member of our care team, you will play a vital role in providing exceptional care and support to our residents.Key Responsibilities:Assist residents with daily living activities, such as bathing, dressing,...


  • St. John's, Newfoundland and Labrador, Canada Shannex Incorporated Full time

    About the OpportunityWe are seeking a compassionate and dedicated individual to join our team as a Client Services Assistant at Parkland Saint John - Howe Hall. As a key member of our team, you will play a vital role in providing exceptional care and support to our residents.Key Responsibilities:Assist residents with daily living activities, such as bathing,...


  • St. John's, Newfoundland and Labrador, Canada Shannex Incorporated Full time

    About the OpportunityWe are seeking a compassionate and dedicated Client Services Assistant to join our team at Parkland Saint John - Howe Hall. As a key member of our care team, you will play a vital role in providing exceptional care and support to our residents.Key Responsibilities:Assist residents with daily living activities, such as bathing, dressing,...

  • Nurse Practitioner

    4 weeks ago


    St. John's, Newfoundland and Labrador, Canada Horizon Health Network Full time

    Job SummaryHorizon Health Network is seeking a highly skilled and experienced Nurse Practitioner to join our team in the Surgical Optimization of adult patients. This is an advanced practice role providing professional, analytical, and autonomous comprehensive range of health services to clients and patients, including health assessments, diagnosing...

  • Nurse Practitioner

    4 weeks ago


    St. John's, Newfoundland and Labrador, Canada Horizon Health Network Full time

    Job SummaryHorizon Health Network is seeking a highly skilled and experienced Nurse Practitioner to join our team in the Surgical Optimization of adult patients. This is an advanced practice role providing professional, analytical, and autonomous comprehensive range of health services to clients and patients, including health assessments, diagnosing...


  • St. John's, Newfoundland and Labrador, Canada Horizon Health Network Full time

    Job SummaryThis is an advanced practice role providing professional, analytical, and autonomous comprehensive range of health services to clients and patients, including health assessments, diagnosing diseases, treating and managing acute and chronic illnesses, and identifying health risks and needs within a holistic model.Key ResponsibilitiesWork...


  • St. John's, Newfoundland and Labrador, Canada Horizon Health Network Full time

    Job SummaryThis is an advanced practice role providing professional, analytical, and autonomous comprehensive range of health services to clients and patients, including health assessments, diagnosing diseases, treating and managing acute and chronic illnesses, and identifying health risks and needs within a holistic model.Key ResponsibilitiesWork...

  • Psychologist

    1 month ago


    St. John's, Newfoundland and Labrador, Canada pt Health Full time

    Job Title: PsychologistJob Summary:We are seeking a skilled Psychologist to join our team at Lifemark Health Group. As a Psychologist, you will be responsible for providing high-quality mental health services to our clients, including assessment, diagnosis, and treatment of mental health conditions.Key Responsibilities:Conduct psychological assessments with...


  • St. John's, Newfoundland and Labrador, Canada Lifemark Full time

    Job Title: Occupational TherapistWe are seeking a highly skilled and motivated Occupational Therapist to join our team at Lifemark in St. John's, NL.About the Role:As an Occupational Therapist with Lifemark, you will be responsible for assessing clients' physical and/or cognitive functioning, creating and implementing individualized treatment plans, and...


  • St. John's, Newfoundland and Labrador, Canada Horizon Health Network Full time

    Job SummaryThis is an advanced practice role providing professional, analytical, and autonomous comprehensive range of health services to clients and patients. The successful candidate will work within the Nurse Practitioner's scope of practice in the surgical optimization of adult patients.Key ResponsibilitiesUtilizing the standards of excellence for Total...


  • St. John's, Newfoundland and Labrador, Canada Horizon Health Network Full time

    Job SummaryThis is an advanced practice role providing professional, analytical, and autonomous comprehensive range of health services to clients and patients. The successful candidate will work within the Nurse Practitioner's scope of practice in the surgical optimization of adult patients.Key ResponsibilitiesUtilizing the standards of excellence for Total...


  • St. John's, Newfoundland and Labrador, Canada Lifemark Full time

    Job Summary: Lifemark is seeking a dedicated and compassionate Occupational Therapist to join our team in St. John's. As an Occupational Therapist, you will play a vital role in supporting the physical and psycho-social recovery of our clients. If you are passionate about helping individuals achieve their goals and live meaningful lives, we encourage you to...


  • St. John's, Newfoundland and Labrador, Canada Lifemark Full time

    Job Summary: Lifemark is seeking a dedicated and compassionate Occupational Therapist to join our team in St. John's. As an Occupational Therapist, you will play a vital role in supporting the physical and psycho-social recovery of our clients. If you are passionate about helping individuals achieve their goals and live meaningful lives, we encourage you to...


  • St. John's, Newfoundland and Labrador, Canada beBee Professionals Full time

    Customer Service Representative for E-commerceWe are seeking a highly skilled and experienced Customer Service Representative to join our team at beBee Professionals. The ideal candidate will have a strong background in customer service, with a focus on e-commerce platforms.Key Responsibilities:Provide exceptional customer service support via phone, email,...


  • St. John's, Newfoundland and Labrador, Canada beBee Professionals Full time

    Customer Service Representative for E-commerceWe are seeking a highly skilled and experienced Customer Service Representative to join our team at beBee Professionals. The ideal candidate will have a strong background in customer service, with a focus on e-commerce platforms.Key Responsibilities:Provide exceptional customer service support via phone, email,...


  • St. John's, Newfoundland and Labrador, Canada Horizon Health Network Full time

    Job SummaryThis is an advanced practice role providing professional, analytical, and autonomous comprehensive range of health services to clients and patients. The successful candidate will work within the Nurse Practitioner's scope of practice in the surgical optimization of adult patients.Key ResponsibilitiesUtilizing the standards of excellence for Total...


  • St. John's, Newfoundland and Labrador, Canada Horizon Health Network Full time

    Job SummaryThis is an advanced practice role providing professional, analytical, and autonomous comprehensive range of health services to clients and patients. The successful candidate will work within the Nurse Practitioner's scope of practice in the surgical optimization of adult patients.Key ResponsibilitiesUtilizing the standards of excellence for Total...