Work from Home Customer Service Representative

5 days ago

Charlottetown, Prince Edward Island, Canada MCI, LC Full time

ROLE SUMMARY

MCI is seeking highly motivated and customer-focused professionals to work from home as customer service representatives. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer experiences.

KEY RESPONSIBILITIES

  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product and service information to customers
  • Meet or exceed performance metrics and targets

REQUIREMENTS

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills

BENEFITS

  • Competitive hourly rate
  • Opportunity to work from home
  • Flexible scheduling
  • Opportunities for advancement and career growth

HOW TO APPLY

Interested candidates should submit their resume and a cover letter to [insert contact information].

ABOUT MCI

MCI is a leading provider of business process outsourcing services, offering a range of solutions to help clients achieve their goals. We are committed to providing exceptional customer experiences and building long-term relationships with our clients and employees.

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