Work at Home Customer Service Representative

4 weeks ago

Charlottetown, Prince Edward Island, Canada MCI, LC Full time

Job Overview

MCI is seeking highly motivated and customer-focused individuals to join our team as Work at Home Contact Center Representatives. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our clients across the country.

Responsibilities

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunities and apply sales skills to upgrade
  • Explain and position products and processes with customers
  • Escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problem-solving and effective call handling

Requirements

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • Ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • Ability to evaluate, troubleshoot, and follow-up on customer issues
  • Aptitude for conflict resolution, problem-solving, and negotiation
  • Customer service-oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • Ability to thrive in a fast-paced environment where change and ambiguity are prevalent
  • Excellent interpersonal skills and ability to build relationships with team and customers

Benefits

  • Competitive base pay commensurate with experience
  • Benefits for full-time employees, including medical, dental, and vision coverage options
  • Paid time-off and paid holidays
  • Advancement opportunities
  • Fun and engaging work environment
  • Casual dress code
  • Cash and prize contests

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

  • Work from Home Customer Service Representative

    2 months ago

    Charlottetown, Prince Edward Island, Canada MCI, LC Full time

    Job Title: Work from Home Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Work from Home Customer Service Representative to join our team. As a Work from Home Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and...

  • Work from Home Customer Service Representative

    2 months ago

    Charlottetown, Prince Edward Island, Canada MCI, LC Full time

    Job Title: Work from Home Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Work from Home Customer Service Representative to join our team. As a Work from Home Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and...

  • Work from Home Customer Service Representative

    1 month ago

    Charlottetown, Prince Edward Island, Canada MCI, LC Full time

    Job Title: Work from Home Customer Service RepresentativeWe are seeking highly motivated and customer-focused individuals to join our team as Work from Home Customer Service Representatives. As a Work from Home Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer issues, and...

  • Work from Home Customer Service Representative

    1 month ago

    Charlottetown, Prince Edward Island, Canada MCI, LC Full time

    Job Title: Work from Home Customer Service RepresentativeWe are seeking highly motivated and customer-focused individuals to join our team as Work from Home Customer Service Representatives. As a Work from Home Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer issues, and...

  • Work from Home Customer Service Representative

    5 days ago

    Charlottetown, Prince Edward Island, Canada MCI, LC Full time

    ROLE SUMMARYMCI is seeking highly motivated and customer-focused professionals to work from home as customer service representatives. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer experiences.KEY RESPONSIBILITIESRespond to customer inquiries via phone, email, or chatResolve...

  • Work from Home Sales Representative

    3 weeks ago

    Charlottetown, Prince Edward Island, Canada MCI, LC Full time

    Position OverviewWork from Home Sales RepresentativeMCI, LC is seeking a highly motivated and customer-focused Work from Home Sales Representative to join our team. As a Work from Home Sales Representative, you will be responsible for handling inbound customer inquiries, troubleshooting basic technical issues, and assisting customers in adding or removing...

  • Customer Service Representative

    3 weeks ago

    Charlottetown, Prince Edward Island, Canada MCI, LC Full time

    POSITION OVERVIEWMCI, LC is seeking highly motivated and customer-focused individuals to join our team as Work-from-Home Sales Representatives. In this role, you will be responsible for handling inbound customer inquiries, troubleshooting technical issues, and assisting customers with adding or removing products and services.As a Work-from-Home Sales...

  • Work from Home Sales Representative

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada MCI, LC Full time

    Job Title: Work at Home Contact Centre Sales AgentJob Summary:We are seeking a highly motivated and customer-focused Work at Home Contact Centre Sales Agent to join our team. As a Work at Home Contact Centre Sales Agent, you will be responsible for handling inbound customer inquiries, troubleshooting technical issues, and assisting customers with adding or...

  • Work from Home Sales Representative

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada MCI, LC Full time

    Job Title: Work at Home Contact Centre Sales AgentJob Summary:We are seeking a highly motivated and customer-focused Work at Home Contact Centre Sales Agent to join our team. As a Work at Home Contact Centre Sales Agent, you will be responsible for handling inbound customer inquiries, troubleshooting technical issues, and assisting customers with adding or...

  • Customer Service Representative

    3 weeks ago

    Charlottetown, Prince Edward Island, Canada Price-Mart Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Price-Mart. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store...

  • Customer Service Representative

    3 weeks ago

    Charlottetown, Prince Edward Island, Canada Price-Mart Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Price-Mart. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and processing transactions.Key...

  • Customer Service Representative

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in Charlottetown is looking for a skilled Customer Service Representative to provide exceptional customer service and support to our customers. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing a positive shopping experience.Key Responsibilities:Provide excellent...

  • Customer Service Representative

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada Price-Mart Full time

    {"h2": "Job Summary", "p": "We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Price-Mart. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment. If you have a passion for...

  • Customer Service Representative

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada Circle K Full time

    Customer Service Representative Job DescriptionAbout the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring a positive shopping experience.Key...

  • Customer Service Representative

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada Circle K Full time

    Customer Service Representative Job DescriptionAbout the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring a positive shopping experience.Key...

  • Customer Service Representative

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada Circle K Full time

    About the Role:We are seeking a Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating the cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide exceptional customer service to our...

  • Customer Service Representative

    3 weeks ago

    Charlottetown, Prince Edward Island, Canada Giant Tiger Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada Rentokil Initial Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their issues, and ensuring their satisfaction with our services.Key...

  • Customer Service Representative

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada Rentokil Initial Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their issues, and ensuring their satisfaction with our services.Key...

  • Customer Service Representative

    3 weeks ago

    Charlottetown, Prince Edward Island, Canada Circle K Full time

    About the Role:We are seeking a Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Greet customers and provide assistance with purchasesRun the cash...