Restaurant Operations Manager
2 days ago
At Mezza Lebanese Kitchen, we are seeking a highly skilled and experienced Restaurant Operations Manager to join our team. This is a full-time position that requires excellent leadership and management skills.
About the JobThis role involves overseeing the daily operations of the restaurant, including managing staff, maintaining high standards of customer service, and ensuring the overall success of the business.
Key Responsibilities:- Lead and manage a team of up to 20 staff members, including kitchen and front-of-house staff
- Maintain high standards of customer service and resolve any customer complaints or concerns in a professional manner
- Oversee the planning, organization, direction, control, and evaluation of daily operations
- Negotiate with suppliers for food and other supplies, and ensure that all orders are received on time and in good condition
- Participate in marketing plans and implementation to promote the restaurant and attract new customers
- Conduct performance reviews and provide feedback to staff members to help them improve their performance
- Minimum of 1 year to less than 2 years of experience as a restaurant manager or in a similar role
- Excellent leadership and communication skills, with the ability to motivate and inspire a team
- Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines
- Ability to work well under pressure and maintain a calm and professional demeanor in challenging situations
- High school diploma or equivalent required; degree in hospitality or a related field an asset
- Competitive salary: $55,000 - $65,000 per year
- Benefits package, including health and dental insurance, paid vacation time, and access to employee discounts
- Opportunities for career advancement and professional growth within the company
We offer a dynamic and supportive work environment, with opportunities for career advancement and professional growth. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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