Hospitality Professional
2 weeks ago
Job Summary: We are seeking a skilled Hospitality Professional to join our team at ONTARIO LIMITED. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers.
Key Responsibilities:
- Address customer complaints or concerns in a professional and courteous manner.
- Prepare and serve specialty food at customers' tables, ensuring a high level of quality and presentation.
- Present bills to customers and accept payment in cash, credit, or debit cards.
- Describe menu items and daily specials to customers, making recommendations as needed.
- Clear and clean tables, trays, and chairs to maintain a clean and safe environment.
- Serve food and beverages to customers in a timely and efficient manner.
- Take orders and relay them to the kitchen and bar staff.
- Assist clients/guests with special needs and provide exceptional customer service.
Requirements:
- Secondary (high) school graduation certificate and a willingness to learn.
- Ability to work in a fast-paced environment and maintain a high level of energy and enthusiasm.
- Excellent communication and interpersonal skills to interact with customers and colleagues.
Work Environment:
- Permanent position with a competitive salary and benefits package.
- 35 hours per week with a flexible schedule to accommodate customer needs.
- English language required for communication with customers and colleagues.
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