Revenue Water Accounts Billing Supervisor
6 days ago
About the Role
">The Capital Regional District (CRD) is seeking a highly skilled Utility Billing Supervisor to join its team. This role will be responsible for overseeing the utility billing function and ensuring accurate and timely billing to customers.
">Responsibilities
">- Oversee the utility billing process, including data loading and verification
- Function as a super user for the IS-Utilities module of SAP to ensure functionality and address issues
- Plan, organize, and supervise the work of the unit, monitoring workload to provide guidance and direction
- Provide revenue reports, projections, and analysis for multiple utility service areas
- Investigate and research billing inquiries and/or problem accounts to identify anomalies and ensure accuracy of records/accounts
- Respond to inquiries and complaints regarding water accounts and CRD Water Bylaw regulation
- Supervise the meter reading function, including data loading and verification
- Work collaboratively with IWS departments on various interrelated processes and initiatives
- Oversee and evaluate consumption of municipal wholesale and miscellaneous revenue invoices
- Monitor and report on work orders and deal with meter-related issues or concerns
Requirements
">- Degree in a related discipline
- A minimum of 5 years' directly related experience
- A minimum of 2 years' supervisory experience
- Certifications: CPA Designation (asset)
We Offer
">- A competitive salary range of $45.76 - $51.85 per hour
- 70 hours bi-weekly
How to Apply
">To apply for this exciting opportunity, please submit your resume and covering letter online.
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