Revenue Water Accounts Billing Supervisor

6 days ago


Victoria, British Columbia, Canada CRD Full time

About the Role

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The Capital Regional District (CRD) is seeking a highly skilled Utility Billing Supervisor to join its team. This role will be responsible for overseeing the utility billing function and ensuring accurate and timely billing to customers.

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Responsibilities

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  • Oversee the utility billing process, including data loading and verification
  • Function as a super user for the IS-Utilities module of SAP to ensure functionality and address issues
  • Plan, organize, and supervise the work of the unit, monitoring workload to provide guidance and direction
  • Provide revenue reports, projections, and analysis for multiple utility service areas
  • Investigate and research billing inquiries and/or problem accounts to identify anomalies and ensure accuracy of records/accounts
  • Respond to inquiries and complaints regarding water accounts and CRD Water Bylaw regulation
  • Supervise the meter reading function, including data loading and verification
  • Work collaboratively with IWS departments on various interrelated processes and initiatives
  • Oversee and evaluate consumption of municipal wholesale and miscellaneous revenue invoices
  • Monitor and report on work orders and deal with meter-related issues or concerns
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Requirements

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  • Degree in a related discipline
  • A minimum of 5 years' directly related experience
  • A minimum of 2 years' supervisory experience
  • Certifications: CPA Designation (asset)
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We Offer

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  • A competitive salary range of $45.76 - $51.85 per hour
  • 70 hours bi-weekly
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How to Apply

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To apply for this exciting opportunity, please submit your resume and covering letter online.



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