Restaurant Manager

1 month ago


Cornwall, Canada Shree Dhanlaxmi Inc. Full time
Job Title: Restaurant Supervisor

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Shree Dhanlaxmi Inc. As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that they are equipped to provide excellent customer service and maintain a clean and safe work environment.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Hire and Manage Staff: Hire and manage food service staff, ensuring that we have a skilled and motivated team in place to deliver exceptional customer service.
  • Quality Control: Ensure that food and service meet quality control standards, addressing any issues promptly and taking corrective action as necessary.
  • Customer Service: Address customers' complaints or concerns, ensuring that they receive a positive experience and are satisfied with our service.
  • Record Keeping: Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
  • Reporting: Prepare and submit reports, providing management with accurate and timely information to inform decision-making.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service establishment.
  • Work Setting: Food service establishment, on-site customer service, fast food outlet or concession.
  • Physical Capabilities: Combination of sitting, standing, walking, standing for extended periods, bending, crouching, kneeling.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, team player.
Support for Persons with Disabilities:
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities.
Support for Newcomers and Refugees:
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster.
  • Supports newcomers and/or refugees with foreign credential recognition.
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees.
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
Support for Youths:
  • Offers on-the-job training tailored to youth.
  • Provides awareness training to employees to create a welcoming work environment for youth.
Support for Veterans:
  • Provides awareness training to employees to create a welcoming work environment for Veterans.
  • Offers workshops, counselling services, or other resources to help Veterans navigate their transition into the civilian workforce.
  • Supports Veterans in translating their military skills and experience into the language of the civilian job market.
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace.
Support for Indigenous People:
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
Support for Mature Workers:
  • Applies hiring policies that discourage age discrimination.
  • Provides staff with awareness training to create a welcoming work environment for mature workers.
  • Offers phased retirement options that allow mature workers to gradually reduce their workload.
  • Offers phased re-entry options for mature workers who are returning to work after retiring.
Support for Visible Minorities:
  • Applies hiring policies that discourage discrimination against members of visible minorities.
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

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