Support Specialist for Vulnerable Populations

2 weeks ago

Guelph, Ontario, Canada Guelph CHC Full time

At Guelph Community Health Centre, we are dedicated to creating a community without barriers to health and wellbeing. As a Support Specialist for Vulnerable Populations, you will play a vital role in helping us achieve this vision.

Job Overview:

This role is an excellent opportunity to work with a dynamic and compassionate team who are passionate about reducing health inequities and improving the lives of those in need. As a Support Specialist, you will work closely with individuals who face significant challenges, including homelessness, mental health concerns, and language barriers.

Key Responsibilities:

  • Act as a resource to clients, assisting them in navigating social service and healthcare systems.
  • Assist clients with complex needs to engage in their care plans as outlined by their care team.
  • Advocate with health and social service systems/providers to ensure clients receive the care they deserve.
  • Facilitate internal and external referrals to address needs within the determinants of health to address client goals.
  • Lead case coordination between interdisciplinary team and external partners.
  • Establish and maintain knowledge of community resources and build strong relationships with external agencies and partners.
  • Maintain electronic client records according to agency and professional standards.
  • Collect and report data and participate in research upon request by Guelph Community Health Centre.

Requirements:

  • University degree or college diploma in social work or other relevant discipline, or an appropriate combination of education and experience.
  • Three to five years' experience working in a community-based organization.
  • Strong interpersonal, active-listening and advocacy skills.
  • Familiarity with local social service and health programs, services, and systems.
  • Experience working with clients who experience mental health concerns, use substances, have complex chronic diseases, and language barriers.
  • Experience and comfort working with equity-deserving populations.
  • Understanding of, and alignment with, the philosophy of harm reduction.
  • Demonstrated ability to work independently and as an effective member of an interdisciplinary team.
  • Excellence in English written and oral communication. Second language is an asset.
  • Commitment to working within client-centred, social determinants of health framework.
  • Familiarity with PHIPA and privacy law.
  • Proficiency in the use of computers and various software programs.
  • Possession of a valid Class "G" Ontario Driver's License and access to a vehicle. $2 million in liability coverage will be required for your vehicle.

What We Offer:

  • A competitive salary of $65,000 - $80,000 per year, depending on experience.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • A generous paid time off policy, including vacation, sick leave, and statutory holidays.
  • Opportunities for professional development and growth within the organization.
  • A supportive and inclusive work environment.

How to Apply:

Visit our website at [website URL] to apply using the online application tool. Guelph Community Health Centre is committed to employment equity and encourages applications from all qualified candidates, including individuals from priority populations who may identify as 2SLGBTQIA+, persons with disabilities, Indigenous, First Nations, Inuit and Métis individuals, and members of Black and other racialized communities. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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