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Information Technology Specialist

2 months ago

Edmonton, Alberta, Canada TAPPCONNECT INC. Full time
Job Summary

We are seeking a highly skilled Information Technology Specialist to join our team at TAPPCONNECT INC. The ideal candidate will have a strong background in computer systems and networks, with excellent problem-solving skills and the ability to work in a fast-paced environment.

Key Responsibilities
  • Provide technical support to employees, including troubleshooting and resolving issues with computer systems and networks.
  • Install and configure computer equipment, including operating systems and software.
  • Develop and maintain technical documentation, including user guides and technical manuals.
  • Collaborate with other technical support analysts to resolve complex technical issues.
  • Stay up-to-date with the latest technology trends and advancements.
Requirements
  • 3 years of experience in a technical support role.
  • Strong knowledge of computer systems and networks.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Team player with excellent communication skills.
Benefits
  • Dental plan.
  • Health care plan.
  • Life insurance.
  • Permanent employment.
  • 40 hours per week.
  • English language.