Retail Store Manager
2 weeks ago
We are seeking a highly organized and reliable Retail Store Supervisor to join our team at Friendly Dollar & Discount. As a key member of our store management team, you will be responsible for overseeing the daily operations of our retail store, ensuring a positive customer experience, and driving sales growth.
Key Responsibilities- Leadership and Management
- Supervise and coordinate the activities of sales floor staff, ensuring excellent customer service and a smooth shopping experience.
- Conduct performance reviews and provide feedback to staff to improve performance and achieve sales goals.
- Merchandise and Inventory
- Order and manage inventory levels to meet customer demand and minimize stockouts.
- Authorize returns and exchanges, ensuring customer satisfaction and resolving any issues promptly.
- Store Operations
- Establish and manage work schedules to ensure adequate staffing and minimize labor costs.
- Prepare and analyze sales reports to identify trends and opportunities for growth.
- Customer Service
- Resolve customer complaints and issues in a professional and courteous manner.
- Provide excellent customer service, ensuring a positive shopping experience and driving repeat business.
- Education
- Secondary (high) school graduation certificate
- Experience
- 1 to less than 7 months of retail management experience
- Personal Qualities
- Organized and reliable with excellent time management skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment with tight deadlines
Friendly Dollar & Discount is a dynamic and fast-paced retail environment. As a Retail Store Supervisor, you will be required to work in a team-oriented environment, with a focus on delivering exceptional customer service and driving sales growth.
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Lakefield, Ontario, Canada Friendly Dollar & Discount Full timeAbout the RoleWe are seeking a highly organized and reliable Retail Store Supervisor to join our team at Friendly Dollar & Discount. As a key member of our store management team, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store runs smoothly and...
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