Insurance Account Manager
2 days ago
Ives Insurance, a proud member of the Navacord Group, is built on strong roots in Essex County. We take pride in being there for our community when they need us most.
Our Waterloo team is excited to welcome a talented Commercial Lines Account Manager to our growing family.
The RoleThis is an exceptional opportunity to join our dynamic team as a Commercial Lines Account Manager. Reporting directly to the Director of Commercial Lines, you will play a pivotal role in supporting and developing your team's overall performance while maximizing efficiency and delivering an effortless client experience.
You will serve as the primary point of contact for clients, providing expert commercial account management and ensuring seamless communication between clients and insurance companies.
Your key responsibilities will include:
- Client Support: Delivering prompt and professional support to clients and insurance companies.
- Policy Management: Handling endorsements, renewals, and policy updates with meticulous attention to detail.
- Relationship-Building: Building strong relationships with clients to discuss renewals, provide quotes, and explore new business opportunities.
- Upsell & Cross-sell: Identifying opportunities to recommend products that meet clients' needs.
- Claims & Billing Assistance: Providing timely assistance to clients with claims and billing inquiries.
- Business Development: Preparing submissions and proposals for new and renewal business.
- Industry Engagement: Staying up-to-date on industry developments and representing Ives Insurance at relevant events.
- Teamwork & Support: Collaborating with colleagues to ensure seamless coverage during absences, vacations, and other times of need.
To succeed in this role, you will require:
- Licenses & Certifications: RIBO license required; CAIB or equivalent designation preferred.
- Skills: Excellent communication, problem-solving, and organizational skills.
- Efficiency: Ability to thrive in a fast-paced environment while maintaining accuracy and precision.
- Tech Savvy: Proficiency in MS Word, Outlook, and BMS.
- Professionalism: A positive demeanor, high standards of ethics, and commitment to confidentiality.
We offer a competitive salary range of $85,000 - $110,000 per year, commensurate with experience, plus benefits and opportunities for growth and development within the company.
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