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Quality Improvement Director

2 months ago

Tecumseh, Ontario, Canada Banwell Gardens Care Centre Full time
Job Title: Quality Improvement Director

We are seeking a highly skilled Quality Improvement Director to join our team at Banwell Gardens Care Centre. As a key member of our leadership team, you will be responsible for leading our internal Quality Improvement program and ensuring that our residents receive the highest level of care.

Key Responsibilities:
  • Coordinate the Quality Program and Resident Quality Inspection process
  • Develop and submit the Annual HQO Quality Improvement plan and Progress report
  • Lead the internal Quality Team Meetings
  • Train new staff on the RQI process and Resident/Family and Employee Surveys
  • Utilize the Health Quality Ontario website for resources
  • Participate in and implement learning to develop emotional self-awareness and a person-centred approach
  • Demonstrate understanding of performance measurement, SMART goals, and program evaluation skills
  • Provide coaching, mentoring, and facilitating teams on use of lean models for quality improvement projects
  • Ensure that all quality management and risk management related activities are reviewed and discussed
  • Monitor quality indicators on the public website of CIHI and Your Health System
Requirements:
  • Registered health professional licensed under the Health Disciplines Act
  • Comprehensive knowledge of health care practices, trends, and issues in long-term care
  • Proven management experience in LTC
  • Excellent written and oral communication skills
  • Excellent knowledge of Quality/Risk Management philosophies and programs
  • Master trained in Resident/Family and Employee Surveys/Resident Quality Inspection process
  • Good understanding of the RAI-MDS 2.0 process and CIHI's indicators
  • Working knowledge of relevant computer applications and applicable legislation
  • Positive working attitude
  • Strong interpersonal and team building skills
Preferred Qualifications:
  • Verbal Communication
  • Interpersonal Skills
  • Managerial Experience
  • Positive Mindset
  • Resident Quality Inspections
  • Resident, Family, and Employee Surveys
  • Team Building

We are committed to maintaining a safe and healthy work environment, in accordance with industry standards and in compliance with legislative requirements. We are also committed to meeting the accessibility standards set out in the Accessibility for Ontarians with Disabilities Act, 2005.