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Housing and Homelessness Specialist

2 months ago

Kingston, Ontario, Canada The Salvation Army Full time
Job Summary

The Salvation Army is seeking a skilled and compassionate Prevention and Diversion Worker to join our team. As a key member of our housing and homelessness prevention program, you will play a vital role in providing support and services to individuals and families in need.

Key Responsibilities
  • Client Services
    • Provide comprehensive client services, including intake, assessment, and case management, to ensure individuals and families receive the support they need to maintain stable housing.
    • Develop and implement personalized plans to address housing crises, including short-term case management and community support services.
    • Collaborate with community partners to provide referrals and connect clients with mainstream services, including healthcare and income support.
    • Work with clients to secure financial assistance and resources to meet tenancy obligations, such as rent and utilities.
    • Provide general housing assistance and information as requested.
  • Administrative
    • Maintain accurate and up-to-date case files, including documentation and case notes.
    • Complete applications for the Homelessness Prevention Fund and submit to the agency reviewer for review and approval.
    • Collect and maintain data, submitting monthly and quarterly statistics as required.
    • Input and upload client information into the City of Kingston's HIFIS database.
  • Training
    • Participate in mandatory orientation training and ongoing professional development to enhance skills and knowledge.
    • Complete all required Salvation Army training and sector-specific training.
  • Health and Safety
    • Ensure a safe and healthy work environment, adhering to Public Health guidelines and The Salvation Army's health and safety policies.
    • Seek out ongoing education and resources to enhance knowledge and skills in areas of responsibility.
Requirements
  • Completion of a two-year Community College Diploma in a Social Services or Addictions-related field.
  • First Aid and CPR Certification.
  • Non-Violent Crisis Intervention Certification an asset.
  • Valid Ontario Class 'G' Driver's License, personal vehicle required, and insurance.
  • Minimum of two years' experience working with individuals and families in poverty, housing and homelessness issues, and/or mental health sectors.
  • Understanding of residential tenancy act and role of Landlord Tenant Board.
  • Knowledge of community resources for individuals and families experiencing homelessness, poverty, or mental health and addiction issues.
Skills and Abilities
  • Bilingual in English and French preferred.
  • Ability to utilize assessment protocols in the delivery of services.
  • Awareness of homelessness and affordable housing issues within the community and Housing First strategies to end homelessness.
  • Able to integrate harm reduction and trauma-informed care approaches in daily interactions.
  • Effective use of assertive engagement techniques.
  • Ability to work within a Trauma-Informed Care setting.
  • Strong interpersonal, communication, and organizational skills.
  • Attention to detail, problem-solving, and analytical skills.
  • Proficient in working in a computerized environment, with strong Microsoft Office skills.
  • Self-motivated and disciplined.
  • Strong problem-solving, conflict resolution, and mediation skills.
  • Effective written, verbal, and interpersonal communication skills.
  • Ability to work with minimal supervision, yet accept direction as required.