Tour Guide Coordinator

2 weeks ago


Toronto, Ontario, Canada Splendid Canada Travel Full time

About this role:

At Splendid Canada Travel, we are seeking a skilled Tour Guide Coordinator to join our team.

Key Responsibilities:

  • Confirm transportation and accommodation reservations for our clients.
  • Collect administration or entrance fees as required.
  • Co-ordinate recreation activities and ensure a smooth experience for our guests.
  • Describe points of interest, answer questions, and supply information to our clients.
  • Resolve any itinerary or other problems that may arise during the tour.
  • Ensure and monitor luggage transfers to and from destinations.
  • Assist clients with check-in procedures for accommodation and/or transportation.
  • Utilize microphones or other communication devices to provide directions and other pertinent information to visitors.
  • Attend to international border crossings as necessary.
  • Co-ordinate activities with local tour guides or leaders of performance groups.
  • Provide information on tipping customs, currency exchange rates, metric conversion, and other details to our clients.
  • Assist clients/guests with special needs as required.
  • Conduct guided tours of museums, gallery exhibitions, and historical, heritage, and other sites, answer inquiries, and provide information.
  • Transport or escort individuals or groups on tours of cities, waterways, and industrial and other establishments.

Preferred Skills:

  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Flexibility and adaptability in a fast-paced environment.
  • Willingness to travel cross-border and work irregular hours.

Requirements:

  • 1 year of experience in a related field.
  • Permanent position, 30-40 hours per week.
  • English language proficiency.

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